Medical Center Room Keys

Keys for your reserved space, unless otherwise indicated by the reserving department and your confirmation, should be picked up from the Dahlgren Memorial Library Information Services Desk. In order to gain access to your space, you must provide the Information Services Desk with your confirmation email, name of the person who reserved the room and/or name of the event.

If you did not reserve a space then you will need to reserve through the room reservation system, Virtual EMS. DML only checks out keys to patrons according to the Virtual EMS.

The Information Services Desk hours are 8am-8pm, Monday through Friday, excluding University holidays. If you have a room reservation during IS Desk staff hours, you may pick the key up anytime between 8am-8pm. Please see the following chart for key pickup guidelines:

Table 1: Guidelines for picking up room keys based on reservation date and time
Your reservation day and time is You can pick up keys
Monday – Friday between 8am – 8pm Between 8am – 8pm the day of the reservation
Monday – Friday between 8am – 8pm Between 8am – 8pm the day before the reservation
Monday – Friday between 8pm – midnight Between 8am – 8pm of the day of reservation
Anytime Saturday, Sunday, or Monday between midnight-8am Between 8am – 8pm Fridays
University Holiday Between 8am – 8pm the business day before the reservation