Technology Services

Need help with the following services within DML?

Printing
Copying and Scanning
Computers
WiFi
DML Study Room Reservations
BACC classroom help

Please see the Information Services Desk for assistance!
The Information Services Desk is located on the ground floor of DML.

Using the Equipment

Connecting to Wireless

Wireless is available throughout the library. Setup instructions are available here, or at the IS Desk.

Reservation

Faculty and staff can reserve the BACC Classroom by submitting a form via the following link: BACC Classroom – DML Physical Facility – Guides at Dahlgren Memorial Library .

Dahlgren has black/white and color printers in the lobby and BACC (on the Lower Level) that connect to the computers in the lobby. GoCard is required for printing. The prices for printing/copying are located on the printers. These devices also offer a scanning function that can be used to scan and email documents for free. If you need to add more money onto your GoCard, please go to this link. Printing services are unavailable to visitors.

Wireless Printing

Students, please see the UIS instructions for printing at Georgetown with PaperCut. There are additional options for Faculty and Staff (Department) printing.

GOCard Services

GOCard holders can add funds for printing to their GOCard online with a credit card at the GOCard site.

Troubleshooting the DML Printers

If a DML multifunction device is not printing or scanning properly, please ask an IS Desk staff member to assist. During unstaffed hours, please complete the technology troubleshooting form to report a problem printing or scanning to a DML multifunction device.

Using the Library Computers

There are 4 computer stations with Internet access and software applications on the Library’s Ground Floor. Two computers are designated for use by any Georgetown affiliate and required to log in with their GU Net ID and password. The other two computers are designated for visitor’s use. Main/law patrons must click on the Georgetown University affiliate access to DML resources guide to access the library’s resources. Visitors must click on Visitor Access to DML resources to access library resources.

The library also features the Biomedical Academic Computing Center
(BACC) on its Lower Level. The BACC features:

Printers
- GOCard is required to pay for printing. The costs for printing are located on the printers.
Computer Classroom

BACC Computer Classroom

The BACC features a classroom with seating up to 20 students and an instructor station. Faculty and staff must reserve this room by submitting BACC Classroom – DML Physical Facility – Guides at
Dahlgren Memorial Library. Users must bring their own laptops.